Frequently asked questions
Answers to commonly asked questions about our platform
No, you don't need to be an expert in prompting. We provide templates to help you get started, and our AI agents are designed to be flexible with various types of prompts.
Yes, you can create automations and workflows using third-party tools like Zapier. You can set up triggers and actions, and our AI assistant will execute those reliably.
Our AI uses advanced voice synthesis to deliver human-like, engaging conversations. Whether it’s for customer service or personalized interactions, our technology ensures a natural flow in communication.
You need to have a Twilio account. Please bring your account IDs, so you can purchase and get started with a number.
While CallSupport cannot provide legal advice, we recommend consulting with a legal professional to understand the specific rules and regulations applicable to using CallSupport AI. However, it is treated as a robocall.The CallSupport AI Terms of Service require our users to confirm that they have obtained explicit written permission from all contacts they import for outreach via artificial and pre-recorded voice calls. They also agree to comply with all relevant regulations and guidelines under the TCPA, TSR, and other applicable laws in their communications with these contacts.ur users to confirm that they have obtained explicit written permission from all contacts they import for outreach via artificial and pre-recorded voice calls. Users also agree to comply with all relevant regulations and guidelines under the
TCPA, TSR, and other applicable laws in their communications with these contacts.
Yes, call transcripts and recordings are available for retrieval, via API, Zapier or GoHighLevel.
Yes, after-call actions are possible. For example, you can configure your Al voice assistant to send Cal.com links to your users to schedule a follow-up call.
There are three deployment options: Trigger-based deployment – The AI initiates a call based on a predefined trigger.Outbound campaigns – The AI calls a list of contacts from an uploaded CSV file or directly from your CRM.Inbound campaign via website widget –
Website visitors can interact and speak with the voice assistant directly through a widget on your site.